Hover over your EA ID in the bottom corner and click on EA Account and Billing.To change a teen account’s spending limit: If you already have a teen account set up for yourself or someone in your family, the default will change to $0 if the account hasn’t had a default amount other than $25 set.Link the teen account to a Family to change the default spending limit. If you create a new teen account after this date, it will automatically have a $0 default.To change an adult account’s spending limit:Īs of September 25, 2020, the new default spend limit for teen accounts is $0. Microcontent limit - Includes virtual currency purchases and other purchasable content.Game and expansion limit - Includes base game and deluxe edition purchases, expansion packs, and additional downloadable content (DLC).There are two different limits that you can adjust for you or your teen’s accounts: They’ll need to accept the invite within 24 hours to become a part of your Family. We’ll send an invitation to your teen’s account. Enter your teen’s email address that’s linked to their account.Here you’ll see the option to Add Teen Account.You can do it right from your EA Account and Billing settings in Origin: The only way to modify those limits is to link a teen account to a parent or guardian’s Family. Teen accounts have default spending limits, whether or not they’re linked to an adult account. Once a teen account has been created, you or your teen can request to link their account to your account to create your Family. The age for a teen account varies by country. You can’t link adult accounts to other adult accounts. You can only link teen accounts to adult accounts. There’s no limit to how many teen accounts you can add to your Family, so you can easily monitor all of your family’s accounts. ![]() Want to link your EA Account to your family members’ accounts? If you have an adult account, you can link your teens’ accounts to yours and have more control of what they’re spending. See how to change your teen’s limits below. Accounts that have manually set a limit will not be impacted. The staff is very respectful and they will follow up with you on the issue if it isn't resolved just then.Get ready to be more in control of your account and your family’s spending with Origin player controls.Īs of September 25, 2020, we reduced the default microcontent spend limit on teen accounts from $25 to $0. They'll run you through several things and get information they need from you through live chat or the phone. Please check the link at the top of the post, which is now updated. It's usually a little longer than the waiting time says, but just keep your phone nearby.ĬM Edit: EA Help has been updated and the steps needed have been changed. If you pick the calling option, you don't have to hold, you'll just wait until they call you. You will have the option to enter your phone number and have support call you, or talk to someone through live chat. If your question isn't answered, click the "I Still Need Help" button at the bottom right. They might not help with your specific situation, but it's good to check them just in case. It will direct you to a few FAQs and guides. You'll type in your question then you'll select the product, the issue you're having, and your OS. For instructions on how to use the EA Help services, please refer to How to use EA Help. ![]() ![]() Information, Guides and Announcements for the EA appįor support, please visit the EA Help website.
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